Available for senior engagements · MMXXVI

Nikoloz Kirkitadze.

Digital marketing & CRM, built for revenue — not vanity.

10+ Yrs · Marketing & Growth 7+ Hotels · Currently Silk Hospitality 3 C-Suite · CMO · CEO · Deputy CEO
Nikoloz Kirkitadze portrait
Tbilisi · Georgia Open
001 — About

Marketing as a revenue engine

I build marketing systems that move numbers. A decade across luxury hospitality, e-commerce and iGaming — leading performance, CRM, and growth engagements that convert, retain and compound.

Currently Campaign & CRM Manager at Silk Hospitality, shaping multi-channel growth for premium hotel brands including the launch of Telegraph Hotel Tbilisi (Leading Hotels of the World).

Before this — 3 C-Suite roles, 20+ companies advised, and operational leadership across resorts, iGaming and digital teams. The throughline: making marketing pay for itself, every quarter.

Based
Tbilisi, Georgia
Current
Silk Hospitality
Role
Campaign & CRM Manager
Focus
Hospitality · E-commerce · CRM
Status
Open to opportunities
Languages
Georgian · English · Russian
0+
Years in marketing & growth
0+
Premium hotel brands managed
0+
Companies advised on growth
0
C-Suite leadership roles
002 — Capabilities

A toolkit for revenue, not vanity

Six disciplines I run end-to-end — strategy, execution and the discipline to know which lever to pull.

01

Performance Marketing

Always-on growth across Google & Meta — search, shopping, PMax, paid social, retargeting. Structured creative testing, ROAS discipline.

Google AdsMetaPMax
02

CRM & Lifecycle

Segmentation, lifecycle automation and reactivation flows. Turning broadcast email into a measurable revenue channel.

RevinateMailchimpKlaviyo
03

OTA & Distribution

Channel mix, parity and economics across Booking.com, Expedia, Agoda, Google Hotel Ads. Knowing which channel earns its margin.

BookingExpediaGHA
04

Data & Analytics

Measurement plans, attribution, dashboards. GA4 implementation done properly — not as a checkbox, as a decision tool.

GA4LookerBigQuery
05

Conversion Optimisation

Funnel diagnostics, structured A/B testing, landing-page iteration. Letting the data choose the winner — not the loudest voice.

A/B TestingCRO
06

Brand & Launch

Luxury brand voice, direct-booking strategy, launch choreography. Built for properties that compete on craft, not price.

LHWLuxuryGTM
003 — Career

A journey across industries

Hospitality, e-commerce, iGaming, sports gaming and resort operations. Different sectors — same operating principle.

2025 — Now
Tbilisi · Multi-brand

Silk Hospitality

Campaign & CRM Manager

Multi-brand marketing across 7+ premium hotels, including the launch of Telegraph Hotel Tbilisi (LHW). Unified CRM strategy on Revinate, OTA & metasearch expansion, always-on Google & Meta performance.

Luxury Hospitality
Ongoing
Cross-industry

Freelance & Advisory

Strategic Consultant · 20+ engagements

Advised 20+ companies on digital transformation and marketing strategy — including International Sales Institute, Wempler, Mega Holding. GTM, channel strategy, performance audits, CRM architecture.

Advisory
Earlier
iGaming

Kungfubet

Chief Executive Officer

Led the company as CEO with full P&L ownership. Owned commercial direction across product, marketing, operations and growth.

C-Suite
2023 — 2024
E-commerce

Liloshop

Chief Marketing Officer

Owned the full marketing function as CMO. ROAS & conversion improvements through structured A/B testing and creative discipline. Built reporting that tied marketing investment to revenue.

C-Suite
Earlier
Mountain Resort

Gudauri Ski Resort

Deputy CEO

Operations and commercial performance of 40+ apart-hotels. Grew occupancy and revenue through commercial strategy, distribution mix, and guest experience.

Resort Ops
Earlier
iGaming · Tech

Digitain

Digital Strategist → Head of Digital

Joined as Digital Strategist; promoted to Head of Digital Department within six months. Owned the digital marketing function for an iGaming platform under a single owner.

Department Lead
Earlier
Sports & Gaming

Setanta

Acquisition Manager · 4 international markets

Owned user acquisition across four international markets. Multi-channel paid acquisition with full ownership of campaign planning, budgets and performance.

Regional Lead
004 — Selected Work

Launches that moved the needle

Case · 01 Featured

Telegraph Hotel Tbilisi — Launch Strategy

End-to-end go-to-market for a Leading Hotels of the World affiliated property. Multi-channel launch across Google and Meta, LHW partner integration, positioning architecture and launch-rate strategy.

Go-to-marketGoogle & MetaLHW IntegrationLuxury
Result Increased direct bookings and a strong luxury positioning at launch.
Case · 02

CRM Implementation (Revinate)

Built guest segmentation, lifecycle automation and reactivation flows across the portfolio — turning CRM from a broadcast channel into a revenue engine.

SegmentationAutomationLifecycle
Result Higher engagement and a measurable lift in repeat bookings.
Case · 03

OTA & Distribution Expansion

Reviewed and expanded channel mix across Booking.com, Expedia, Agoda and metasearch — tuning rate parity, content completeness, and partner economics.

Booking.comExpediaAgodaMetasearch
Result Stronger international exposure and channel ROI.
Case · 04

Performance & A/B Testing

Structured discount and creative A/B testing (–15%, –20%, –25%) across audiences and channels — letting data select the winner, not the loudest voice.

A/B TestingCreative OpsROAS
Result Higher conversion and a repeatable testing framework.
Available · MMXXVI · Worldwide remote

Let's build
something good.

Open to senior marketing, CRM and growth engagements with premium hospitality brands, hotel groups, and ambitious e-commerce businesses.